Reflecting on the warmth

Today was the last mission of the season for the Akron Snow Angels.   As everyone enjoyed the 70+ degree temperatures today, most people could be seen out enjoying the weather.   Most people have the “spring has sprung” feeling as many of us seemed to forget that there were below freezing temperatures and 5-6” of snow on the ground just 2 days ago in many areas.   The homeless have not.   

As most of us go to bed thinking of summer cookouts and outdoor activities in the summer sun, the homeless stay wondering how cold it will still get.   I did see a lot of relief for many of them as they are realizing that the worst part of the season should be behind them.    In the same sense, you can also see in their faces that they realize that the battle isn’t over yet.   There’s still cold to fight.   There’s still a struggle to stay warm.   

As I drove home, the conversations that I heard made me ask some questions of myself.   What am I worried about?   What concerns me?   Why?   I kept asking the “why is that” question until it became a “is it a basic need” question.   In most of the cases, the answer was no.

Lesson one:   Concerns are often based on the overall situation.   They shouldn’t be.   Do not take the basics for granted.

A gentleman came up to the request truck today and said “you probably don’t still have my stuff  because it was January when I requested it, but I figured I’d ask anyways.”   Without a hesitation, Megan and Lisa dug into the mountain of requested items to see what the possibilities were.   At the bottom of a box, were the boots that the man requested a few months prior.   

Elated is too mild of a word for how this man felt.   I’ve seen people win on television game shows that weren’t this happy.   Seeing the worn out shoes on his feet, I can understand why.   Those of us that witnessed this couldn’t help but share in this feeling.   Everyone that was there shared in the joy.   His happiness spread like an unstoppable force.   

It felt like every ounce of work for the year was worth it, even if it was just getting this one man his boots.   As he walked away with the extra skip in his step, I started to run through my own thoughts.   I loved this feeling.  I wanted more of it.   “Where can I get this?   What do I need to do for this?    How did this happen?”   I started to boil it down to the root cause and how it lead to the end result.   As I added things up, I realize it was a very simple formula.   

Lesson two: You only need to exceed the expectation of one person to make a world of difference to many.   

     

When I start to reflect on the missions from this year, it leaves me with a vast quantity of emotions.   I feel accomplished, but that there is still so much more that needs done.   I feel educated, but that education has shown me a sample of how little I actually know.   I feel tired, but energized to do it again next season.   Most of all, I feel better.   I feel that I’m better than I was in November when the first mission of the year happened.  

I love sharing these lessons and hold the hope that they can help you.   In the same sense, learning is a process that is better through experience than teachings.   Get involved.   Get your children involved.   Make your community better.   Find ways to help.   If you need assistance in finding out what some of the needs are out there in the community, please contact me.   Through my experiences, I have come in contact with many groups and many organizations that can use your help.   I am more than happy to assist in finding someplace that can utilize your talents.   There is always some way that you can make a difference.   Some way that you can make this world better for someone...including yourself.   There are no reasons as to why you cannot help.   There are only excuses not to.   

How important is it?

Today’s lesson for me took some dissection of the whole day and a lot of time spent with me asking “why did this happen?”   When leaving Grace Park after another very successful Snow Angels mission, I had to look at a situation that happened a number of times to see what was the driving force behind things.   

So many of the people that I come in contact when on these missions are amazingly gracious.    As I talk with other volunteers, I always hear stories of people coming up to stations and saying “ok, thank you.   I already have enough of those.”     It’s always seemed strange to me.   I think that this is partially because I’m not sure how I would react in the same situation.   What would I do?

When working the request truck, the difference typically goes the opposite direction than with the other stations.   There have been a few instances where we were not able to get all of the requested items for an individual.   Sometimes we can’t find a requested item as it may be an odd size.   Towards the end of the season, many of the stores are out of the larger sizes of coats.      

For the mission 2 weeks ago, we were supposed to have boots for a gentleman by the name of Kevin.   To me, it was strange that we didn’t have them.   I remember talking to Kevin about the boots.   I knew his name even.   Yet, his boots weren’t in the truck.   In fact, his name didn’t even appear on the list.   Did I accidentally delete him?   Did I forget to enter it?   Either way, none of that mattered at the time.   Kevin didn’t get the boots he very much needed and was quite upset about it.

As we talked, Kevin mentioned how he doesn’t stay close to downtown and getting to Grace Park isn’t easy for him.  He talked about how he has to stand and walk a lot and how he needs something so his feet don’t hurt constantly.   He was upset.   His frustration was very apparent.   As I listened to him say all of this, I tried to take it all in and just listen.  I wanted to make sure that he knew I was actually listening to what he was saying and not just brushing him off.   I wanted to make sure that he felt that I was going to do something to make sure that this didn’t happen again to him.   

In listening to him, I started to realize how many different things could contribute to why he was so frustrated.   For many, including myself, there seems to be a feeling of “you’re lucky to have us here at all”.   We all start to think, “Why are you mad at us? We’re out here helping you.   Why are you so ungrateful?”    Then I realize, it’s not the items that we did or didn’t bring, it’s how we made the people feel that was the difference.  

When Kevin mentioned it was difficult for him to get to Grace Park, it took me a minute to figure out why.   He stays in the Fairlawn area.   For most of us, a 12-15 minute drive in a car.   We hop in at our convenience and just go.   For him, it’s an estimated 29 minute bus ride...if he can afford a bus pass.   So he either walked for close to 2 hours, or spent valuable bus tokens on getting here for nothing.   Then had to do the same to get back.   For most of us, a 30 minute round trip for nothing would make us feel like we wasted our time.   For him, it could have been 4+ hours of walking…in leaky boots.   It was probably wasted resources that are extremely scarce to begin with.   

I started to realize the emotional component that could be behind all of this also.   These new boots could have been the highlight of the week, month, or maybe even the year.   For all I know, I’ve done the equivalent of climbing down some kids chimney at Christmas, ate the cookies, and left a note saying “better luck next year kid”.    In a world that doesn’t always have many outside influences that bring brightness, I may have been that bright spot.  As I left, all I could think of was that he was looking forward to these, and I let him down.

On the previous mission when I talked to Kevin, I felt awful.  I made no excuses.   I could honestly say I didn’t know why we didn’t have the boots.   I left the mission angry with myself.   

Through the week, I checked and re-checked the sheet to make sure that Kevin’s items were on the list.   I made sure that they got ordered.   When I arrived for the mission on Sunday, I dove into the box of requests just to make sure that they were there.   I did not want to feel that way twice.   

We arrived at Grace Park on Sunday and within a few minutes, I saw Kevin.   He had a look on his face that just seemed to scream “skeptical”.   It felt so good to assure him that the boots were in the truck and ready for him.   

We actually had two pairs of boots for Kevin.   One was a set of waterproof work boots, and the other was a rubber boot.   My mind was totally blown when Kevin came up to me after receiving the boots and said “Thanks for getting these!   These work boots are super nice! I love them!   They’ll work great!  The rubber ones, I probably can’t use though.   Can you get them to someone that might be able to?”    

I was a bit stunned.    Here, we totally failed for this man 2 weeks earlier, and now all he wants to do is make sure that someone else gets the boots that he may not get as much use out of.   He could have easily kept the other boots and maybe even sold them for a few dollars.   Instead, he just wanted to make sure that they went to someone that needed them more than him.   Once again....think long and hard about how you would react in that situation.

The things I learned this week were hard on me because in a way, they came at someone else’s expense.   

1. What you consider a slight inconvenience, could be something extremely difficult for someone else.
2. Your word, no matter what the situation is binding.
3. There’s no better feeling than coming through for someone. The opposite is also true. There’s no worse feeling than failing someone.

I started my week with a sense of being highly aware of those around me.   Treat every interaction as it’s the most important one.   For those you’re interacting with, it just might be.   

A week not to be weak

It’s been more than two weeks since I’ve been able to get to One Of A Kind Pets to go on a walk with a dog.   I’ve missed it.   In the same sense, I’ve been a bit busy to put it politely.   As I went through work today, I pondered taking the night off again and staying home to catch up on little things around the house.   I’m really glad I didn’t as it gave me some perspective that I think that I’ve been missing over the past few weeks.

One of the four seconds that he was sitting still

This guy is Bentley...AKA, Marshmallow.  I’m not sure how much he weighs, but I’m pretty sure that he can pull his weight….and mine….and yours.   This guy has more energy than 8 dogs combined.   He’s got a huge smile, jumps like he’s got springs for legs, and runs like his butt is on fire.   He is amazing!   If you think that you need an energy drink, go for a walk with Bentley.   His energy really is contagious is the best kind of way.   

I’m glad that I decided to walk a dog this evening as earlier in the day, I was pondering not going.   I’ve been a bit stressed with a number of things that are currently on my plate and I was worried that an animal shelter would only add to that.   If you ask anyone that’s been to an animal shelter, they know that it can be a very stressful place.   Lots of barking, confusion, and some fear are mixed with a lot of love and caring.   It turns out, it was a bit of a stress reliever for me and it seemed to be the same amount of stress relief for Bentley.   

After arriving, I was trying to figure out what dog I should be walking.   I walked into the room all of the way at the back eventually which is where I found Bentley.   If anyone needed a walk…..it was this guy.   He has probably put more miles on pacing in his cage today than most people have on their favorite pair of shoes.   He was like a spring.   He was winding up and had enough kinetic energy stored to power a small city for a number of hours.   

I heard the words “He’s a handful”.  

“Good.   So am I” are the words that went through my head.

Slobbering foot warmer

We headed for the park and for the first few minutes, I felt like I had an electrified jumping bean at the other end of the leash.   This guy was all over the place!   When we would stop for a few seconds, he would go from “run” mode to “jump” mode.   Eventually, it became playtime and he would paw and jump at my ankles trying to get me to play like another dog.   Sooooo…...I figure it was time we learned some doggie walking manners.   A firm “NO” combined with a yank on the leash and he melted into the world's best slobbering foot warmer.   A ball of energy that will listen once they know you mean business……...sounds like Irving!

It wasn’t until one of the other dog walkers said something that I had even thought about what I had been taught this evening.   I was told, “Glad you’re here.   You’re the perfect match to walk that dog.  He needed someone that could keep up and help wear him out.”   That’s when it really hit me.   

Someone needs your help.   You specifically.   You have skills that someone needs.   Go find them.   Go help them.   Both of your worlds will be better for it.

Tonight, I made a new friend and learned something about myself.   I learned that I can help in general.   I also learned that some of the things that make me who I am, can make me a perfect fit to help a specific someone.  Don't take my word for it. Please go learn this one for yourself.